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Host Color - Better Service for Better Web Sites
We have been a successful player on the IT market since 2000. That is when FourthColor was founded as a web development company that provides personalized software solutions based on open-source platforms. The services we offer also include web hosting for personal and small business websites. Our client base has been constantly growing and aiming to provide better service at the end of 2001 we transformed our webhosting operations into a separate company. In this way we could provide better quality service to the part of the market we can work on best. With the launch of the new Host Color (hostcolor.com) service we aimed to achieve some of the following:

Our clients can choose between a range of hosting services
Most companies offer their customers a "standard" hosting plan. This may help them reach maximum cost-effectiveness and automation. Most of the time however this happens at the expense of the service the clients get. In some cases they have to wait at least 24 hours until they get any information or help. Discussing a hosting problem with a living person is equally difficult. We however aim to avoid any difficulties in the real-time communication with our clients. Your questions are a top priority for us and we know that the help we offer on using our service is as important as the hosting itself.


Host Color offers 4 hosting plans; their wide ranging characteristics give the clients a chance to make their best choice. Each plan is ideally suited for one of the main stages in the development of your website. The sites we host range from thumbnail scatches and initial test pages for your ideas that do not require much resource and are cheaper to large hosting accounts for serious business, non-profit or personal applications. Along with the quick and quality service, a must for us is to give our customers maximum options they can choose from. In this way you determine the best hosting solution for you.

Realistic prices based on the services used
Low price is not the sole reason when choosing a hosting provider. Very often the seemingly low price brings complications only after you have paid. For example when ordering from single-plan web hosts it might turn out that you are actually paying twice or three times the web space that you use. The reason for this is that most people do not actually need or use the resources offered but pay them through the unified plan all the same. On the other hand we offer different plans so that you can pay for as much bandwidth or resource as you need. No matter whether you need 2 or 5 or 10 GB of bandwidth a month you are not forced to pay excessive bandwidth you do not actually need. This protects your interest so you do not pay two or three times the services you use.

Flexibility
In conducting our business we aim to provide you the best possible level of customer service, so that you can quickly upgrade your hosting plan, order additional services or change your domain's nameservers for example. You can upgrade your hosting plan to a bigger by only paying the difference in price. Also unlike many companies we do not exercise any control over your domain names. We aim to provide you with a direct way to apply changes to it. In the cases when our registrar partners cannot provide this direct access we apply all changes immediately and unconditionally.

Fast and Efficient Support
It can be very distressing when in need of technical assistance to get vague answers to your questions with a great delay. We at Host Color work hard to always provide quick answers to your enquiries and find adequate and simple solutions to your problems. Apart from supporting the main services offered we help our customers with managing their hosting account, as well as with the installation of specific scripts or services. The greater part of this assistance is free, as a part of our commitment to help you in bettering your website.

Technical Solutions/a>
Host Color follows the trends of the IT hardware industry and we always aim to equip our facilities with state-of-the-art technology to meet the growing demands of our customers. We never compromise on the quality of our hardware or the connection offered regardless of their cost.

Strong Relationship With Every Client
We build a strong business relationship with each one of our customers. We also manage to provide personalised support for every website. Although our servers host thousands of website by keeping a careful record of your accounts, specific needs and problems we can provide a personalised answer to your needs. Our customer care specialists know that behind every e-mail, support ticket or call they receive, there is a real person with a real need. As your website is important to us we work hard to solve your problems.

Long Term Business Relationsip
We do our best to give our clients the best possible service for their money. In return we expect them to adhere to the Term of Service set and also to use rationally the hosting we provide. This rational use which helps us as well as all the other site owners requires you not to use any scripts, software applications or content that would cause problems to our or any other servers. We also kindly ask you to carefully review the documentation regarding the use of our services as wall as the FAQ we provide.


Finally I would like to welcome you to our Internet home. We at Host Color aim to provide better service for better websites. The only way Host Color can develop and do this is by ensuring the best possible treatment and satisfaction to every single customer.

Best Wishes
Dimitar Avramov
Executive Director and Co-Owner
Host Color LLC

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Thank you for using our web hosting services in 2004.


Statement by Host Color Executive Director
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